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Privacy Policy

General website terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Turley's relationship with you in relation to this website.

The term ‘Turley’ or ‘us’ or ‘we’ refers to the owner of the website, Turley Associates Limited, with registered office address at Level 5 Transmission, 6 Atherton Street, Manchester M3 3GS. Our company registration number is 02235387. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Changes to our website

The content of the pages of this website is for your general information and use only. It is subject to change without notice, and it is not intended to amount to advice on which you should rely.

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.

Changes to our terms of use

We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

Reliance on information and our liability

The content on our website is provided for general information only. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Nothing in these terms of use shall exclude our liability to you for fraudulent misrepresentation by us or our employees or for death or personal injury resulting from our negligence or that of our employees.

How you may use the material on our website

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. We reserve all such rights in relation to any intellectual property rights on our website.

You may download, view and print extracts from our website for personal use or internal use within your organisation, but must not otherwise copy, reproduce or re-distribute the contents of these pages in whole or in part without our prior written consent.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Misuse of our website

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Links to external sites

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Governing law and jurisdiction

These terms of use shall be governed by and interpreted in accordance with English law, and the courts of England and Wales will have exclusive jurisdiction in respect of any disputes which may arise in relation to these terms of use, or your use of our website.

Website Privacy Policy

Turley is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you (“you”, “your”). This privacy notice tells you what to expect when Turley collects and uses your personal data.

This website privacy notice applies to information we collect about:
•    visitors to our website
•    people who subscribe for updates.

We will also collect your personal data if you use our online form to submit your CV or other information. Please see our Job Applicant Privacy Notice for information about how we use your personal data when submitting your application through our website.

It is important that you read this notice, together with any other applicable privacy notices.

The kind of personal data we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). In connection with your use of our website, we will collect, store, and use the following categories of personal information about you:

•    Contact details such as name, title, addresses, telephone numbers and email addresses.
•    Organisation details and job title.
•    IP address and the time and duration of your visit to our website.
•    Your preferences in receiving marketing from us via our ‘sign up for updates’ form.

How is your personal information collected

•    Visitors to our website: As you interact with our website, we will automatically collect your IP address and time and duration of your visit. We collect this data by using cookies and other similar technologies.
•    People who subscribe for updates: When you complete our ‘Register for Updates’ form or our form to provide access to ‘protected content’, the information provided is stored in our business development contact database.

How we will use information about you

We will use the personal information we collect about you to:
•    monitor the number of visitors to the various parts of the site.
•    measure and improve the performance of our website to provide you with the best possible user experience.
•    administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

Our lawful basis for the activities above is our legitimate interests to develop our business and to improve the functionality of our website.

•    update and maintain our business development contact database.
•    send you information likely to be of interest and marketing communications (based on the options selected) by email or post.

Our lawful basis for the activities above is our legitimate interests (to carry out direct marketing, develop our products/services and grow our business) or on the basis of consent, having obtained your prior consent to receiving direct marketing communications.

Data Sharing

We will not share any of the information you provide with any third parties or store any of your information outside of the UK or European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.

Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you/your organisation is no longer a client of ours, we will securely destroy your personal information in accordance with our data retention procedures unless legal obligations require us to store your personal data for longer.

Please contact us if you have any questions regarding our data retention procedures.

Data Transfers

We may transfer your personal information to countries outside the UK, including to our office in Dublin.

Where personal information is being transferred outside of the UK, we will take steps to ensure that your data is adequately protected in accordance with Data Protection Act 2018, the UK GDPR and, if applicable, the EU GDPR.  There are adequacy regulations in place in respect of Ireland. This means that Ireland is deemed to provide an adequate level of protection for your personal information.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Rights of access, correction, erasure, and restriction

Your Rights

Under certain circumstances, by law you have the right to:
•    Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
•    Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
•    Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
•    Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes (for example, email marketing or phone calls).
•    Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
•    Object to any automated decision-making about you which produces legal effects or otherwise significantly affects you.
•    Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Please be aware that these rights are subject to certain conditions and exceptions as set out in UK data protection law. If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Turley IT team (itsup@turley.co.uk) and they will explain any conditions that may apply.

Further guidance on your rights is available from the Information Commissioner’s Office (https://ico.org.uk). You have the right to complain to the UK’s supervisory office for data protection, the Information Commissioner’s Office, at https://ico.org.uk/concerns/ if you believe that your data has been processed unlawfully.

Cookies Policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Our website uses cookies to distinguish you from other users.

You can disable all cookies in the cookie banner. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Our site uses the following cookies:

Google Analytics

We use Google Analytics to track information about visits to our website.

Vimeo

We use Vimeo to host videos which are embedded on our website. Vimeo uses cookies to track video views, but does not gather any personal information.

reCaptcha

The reCaptcha service is used on our website to authenticate the information submitted by forms in order to protect the website from spam submissions and other abusive activity. It uses a cookie on submission of a form but does not gather personal information.

Drupal Webform

The forms that visitors submit on the site use cookies to track submissions. The personal information submitted using the forms is processed as set out above.